Terms of service
OVERVIEW
Welcome to The Unteachables Shop.
The terms “we”, “us” and “our” refer to The Unteachables PTY LTD trading as The Unteachables Shop. The Unteachables Shop operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). The Unteachables Shop is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years of age or the age of majority in your jurisdiction, and you have given consent for any minor dependents using devices you own or manage to access the Services.
To use the Services, including browsing our store or purchasing products, you may be required to provide information including your name, email address and payment details. You represent and warrant that all information provided is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell or assign your account to another person.
SECTION 2 – OUR PRODUCTS
All products sold through The Unteachables Shop are digital products delivered electronically.
We make every effort to accurately describe and represent our products. However, we do not guarantee that product descriptions, images or previews will meet your expectations.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase a digital product. We reserve the right to accept or decline your order at our discretion.
Orders are not accepted until payment has been successfully processed.
Because all products are delivered digitally and access is provided immediately upon purchase, orders cannot be cancelled once completed.
All purchases are subject to our Refund Policy.
You represent and warrant that purchases are for your own personal or classroom use and not for resale, redistribution or commercial reproduction.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time of purchase.
Prices may not include applicable taxes unless stated otherwise.
You agree to provide current and accurate billing and payment information. You represent that you are authorised to use the payment method provided and that charges will be honoured.
SECTION 5 – DELIVERY
All products are delivered electronically via download or account access.
We are not responsible for delivery issues resulting from incorrect email addresses, spam filtering, firewall restrictions, or user error.
It is your responsibility to ensure your device and software are compatible with standard file formats such as PDF, PowerPoint or similar formats stated in product descriptions.
SECTION 6 – INTELLECTUAL PROPERTY
All content provided through the Services, including but not limited to:
• Digital downloads
• Courses and training materials
• Membership resources
• PDFs, templates, slides, graphics and videos
• Branding, logos and written content
is the intellectual property of The Unteachables PTY LTD and is protected under Australian and international copyright laws.
You may use purchased materials for your own personal classroom or professional use only.
You may not:
• Share files with colleagues or upload to shared drives
• Resell, sublicense or redistribute materials
• Modify and claim materials as your own
• Use materials for commercial resale
Unauthorised use may result in termination of access and legal action.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools. These are provided “as is” and we are not responsible for their operation or functionality.
Use of third-party tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content or policies of those websites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
The Unteachables Shop is powered by Shopify. However, all purchases are made directly with The Unteachables PTY LTD.
You acknowledge that Shopify is not responsible for any aspect of transactions between you and The Unteachables Shop and release Shopify from any claims arising from your purchases.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK].
Because the Services are hosted by Shopify, certain information may also be subject to Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
If you submit feedback, reviews or suggestions, you grant us a perpetual, worldwide, royalty-free license to use and display that feedback for business and promotional purposes.
You represent that you own the rights to any feedback you provide.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions and to update information or cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You may not use the Services:
• For unlawful purposes
• To infringe intellectual property rights
• To distribute malware
• To scrape, copy or exploit content
• To interfere with the security of the Services
We reserve the right to suspend or terminate accounts that violate these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time if these Terms are violated.
Sections relating to Intellectual Property, Limitation of Liability, Indemnification and Governing Law survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all digital products are provided “as is” and “as available.”
To the maximum extent permitted by law, we disclaim all warranties, express or implied.
Nothing in these Terms excludes rights you may have under Australian Consumer Law that cannot legally be excluded.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Unteachables PTY LTD shall not be liable for any indirect, incidental or consequential damages arising from your use of the Services or products.
Our liability is limited to the amount paid by you for the product giving rise to the claim.
Nothing in these Terms limits rights under Australian Consumer Law.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless The Unteachables PTY LTD and Shopify from any claims arising out of your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and The Unteachables Shop.
Failure to enforce any right does not constitute a waiver.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign these Terms at our discretion.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia.
You agree to submit to the exclusive jurisdiction of the courts of New South Wales.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
The Unteachables PTY LTD
claire@the-unteachables.com
PO Box 745 • Kellyville, NSW • 2155
ABN: 83 685 059 787